Our commitment to accessible, inclusive digital healthcare for every visitor, patient, and community member. Our website is fully conformant with WCAG 2.2 Level AA.
TrufaMED Urgent Care (“TrufaMED,” “we,” “us,” or “our”) is committed to ensuring that our website, trufamed.com, is accessible to all individuals, including those with disabilities, in accordance with applicable federal and state laws. We strive to provide a positive and inclusive digital experience for every visitor, patient, and community member.
We recognize that accessibility is an ongoing effort, and we are continuously working to improve the usability and accessibility of our digital properties to ensure they conform to applicable standards and guidelines.
Effective date: January 1, 2026 · Last updated: January 1, 2026 · Applies to trufamed.com and all subdomains.
TrufaMED endeavors to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA success criteria, as published by the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI). These guidelines provide a framework to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
The WCAG defines three levels of conformance: Level A, Level AA, and Level AAA. “Fully conformant” means the content fully meets the accessibility standard without any known exceptions. TrufaMED is committed to maintaining this level of conformance and will continue to monitor and remediate any accessibility barriers that may arise as the website evolves.
TrufaMED has taken, and continues to take, the following measures to ensure the accessibility of our website.
Text and interactive elements maintain color contrast ratios that meet or exceed WCAG 2.2 Level AA requirements: a minimum of 4.5:1 for normal text and 3:1 for large text and user interface components.
Full keyboard navigation support with visible focus indicators throughout the site, ensuring users who cannot use a mouse can access all interactive content.
A skip-to-content link is provided at the top of each page, allowing keyboard and assistive technology users to bypass repetitive navigation elements.
Descriptive alternative (alt) text is provided on meaningful images. Decorative images are appropriately marked to be ignored by assistive technologies.
Accessible Rich Internet Applications (ARIA) labels and roles are used on interactive elements, landmarks, and navigation to enhance compatibility with screen readers and assistive technologies.
The website uses semantic HTML structure, including proper heading hierarchy, landmarks, lists, and form labels, to provide meaningful structure for assistive technologies.
Content supports browser text zoom up to 200% without loss of content or functionality, in accordance with WCAG 1.4.4.
Reduced-motion preferences are respected for users with vestibular disorders or motion sensitivity, in accordance with WCAG 2.3.3.
Minimum text sizes are maintained to ensure legibility across all devices and screen sizes.
All form fields include associated labels, and error messages are programmatically associated with their respective fields.
TrufaMED’s accessibility efforts are undertaken in consideration of the following legal requirements and guidance.
Title III of the ADA requires that places of public accommodation, including healthcare providers, ensure that their goods, services, and communications, including websites, are accessible to individuals with disabilities. On April 24, 2024, the U.S. Department of Justice published a final rule under Title II of the ADA establishing WCAG 2.2 Level AA as the technical standard for web accessibility for state and local government entities. While this rule directly applies to Title II entities, TrufaMED voluntarily adopts WCAG 2.2 Level AA as its accessibility benchmark, consistent with the DOJ’s guidance and enforcement priorities under Title III.
To the extent applicable, TrufaMED endeavors to comply with Section 504, which prohibits disability discrimination by recipients of federal financial assistance.
While primarily applicable to federal agencies, TrufaMED uses Section 508 standards as additional guidance for our accessibility practices.
TrufaMED operates in compliance with applicable Florida state laws prohibiting discrimination against individuals with disabilities.
TrufaMED has addressed all identified accessibility barriers on our website. As the site evolves with new content and features, we acknowledge the following areas that require ongoing attention.
Some content provided by third-party services, plugins, or embedded applications (such as scheduling widgets, payment portals, maps, or social media feeds) may not be fully accessible. We work with our vendors to improve these components and provide accessible alternatives where feasible.
Some PDF documents on our website may not yet be fully accessible. We are working to remediate existing PDFs and ensure new documents meet accessibility standards. Accessible alternatives are available upon request.
Older content created before the implementation of our accessibility standards may contain barriers. We are systematically reviewing and remediating legacy content.
Some dynamically generated or interactive content may have accessibility limitations that we are working to resolve.
TrufaMED’s website is designed to be compatible with the following.
Recent versions of Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge.
Screen readers including NVDA, JAWS, and Apple VoiceOver; screen magnification software; speech recognition software; alternative input devices; and operating system accessibility features.
The website may not display or function optimally in older browser versions or with unsupported assistive technologies. For the best experience, we recommend using the latest versions of supported browsers.
Accessibility of TrufaMED’s website relies on HTML, CSS, JavaScript, and WAI-ARIA (Web Accessibility Initiative, Accessible Rich Internet Applications) to work with the particular combination of web browser and assistive technologies or plugins installed on your computer. These technologies are relied upon for conformance with the accessibility standards used.
TrufaMED assesses the accessibility of its website through the following methods.
Regular scanning using the axe by Deque automated accessibility testing engine and other industry-standard evaluation tools to identify and remediate potential barriers.
Keyboard navigation testing, screen reader testing, and manual code review to identify issues that automated tools may not detect.
Periodic reviews of website content and functionality to maintain accessibility standards as the website evolves.
If you are unable to access any content or functionality on our website due to a disability, we are committed to providing the information or service through an alternative accessible means. Contact us using the information below, and we will work with you, consistent with applicable law. This may include:
We welcome your feedback regarding the accessibility of TrufaMED’s website. If you experience any difficulty accessing any part of our website, find content or functionality you believe is not fully accessible, or wish to request an accessible alternative, please contact us.
When contacting us, please provide:
We will make every reasonable effort to respond to your feedback within two (2) business days and to address the issue promptly.
If you are not satisfied with our response to your accessibility concern, you may file a complaint with the following agencies.
File online at www.ada.gov/file-a-complaint, or call the ADA Information Line at 1-800-514-0301 (Voice) or 1-800-514-0383 (TTY).
File online at www.hhs.gov/civil-rights/filing-a-complaint, or call 1-800-368-1019 (Voice) or 1-800-537-7697 (TDD).
TrufaMED is committed to the ongoing improvement of the accessibility of our website. Our accessibility efforts are part of a continuous process, and we will continue to review and update our website and this statement as technology, standards, and legal requirements evolve.
We regularly train our staff and content creators on accessibility best practices to ensure that new content meets accessibility standards from the point of creation.
This Accessibility Statement was created on January 1, 2026, and last reviewed and updated on January 1, 2026. It applies to trufamed.com and all subdomains thereof.
TrufaMED Urgent Care & Concierge Medicine
9445 Harding Ave
Surfside, FL 33154
Monday–Friday 9 AM – 9 PM
Saturday 11 AM – 11 PM
Sunday 12 PM – 8 PM
Open most holidays. Walk-ins welcome.
If anything on this site is hard to use, tell us and we will provide the information or service another way.
TrufaMED Urgent Care & Concierge Medicine, 9445 Harding Ave, Surfside, FL 33154. Joint Commission accredited. This accessibility statement is provided for informational purposes and reflects our current accessibility practices. We are committed to maintaining and improving the accessibility of our digital properties in compliance with applicable law.
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