Concierge medicine in Bal Harbour is a direct physician relationship in which a board-certified doctor is available by phone, text, or in-person house call, without the scheduling delays of standard practices.
For residents of Bal Harbour Towers, One Bal Harbour, and the buildings along Collins Avenue between 96th and 98th Streets, that relationship has a specific shape: a physician who can arrive at your door within the hour, who coordinates with your specialists in other cities, and who maintains your medical records across hospitals when you divide time between Miami and a primary residence elsewhere. It is physician access that follows you, rather than requiring you to find it.
TrufaMED Urgent Care and Concierge Medicine operates from 9445 Harding Ave in Surfside, 2 minutes from the Bal Harbour Shops. The clinic’s concierge medicine program extends that access directly into Bal Harbour residences, hotel suites, and private homes along the barrier island.
Who Uses Concierge Medicine in Bal Harbour
The Bal Harbour patient profile is specific. Most concierge patients fall into four recurring categories, each with a distinct set of medical needs that standard urgent care or fragmented specialist access does not serve well.
Seasonal residents. Snowbirds who arrive from October through April need a physician who already knows their baseline, not a new intake form each year. A concierge relationship means the physician has the patient’s chart, current medication list, and cardiologist’s contact information before the patient lands at MIA. Prescription refills, minor illness management, and chronic disease follow-up all happen through a physician who understands context, not one reviewing a chart cold.
Full-time tower residents. Owners in Bal Harbour Towers or One Bal Harbour often prefer a house call over a trip to an urgent care waiting room for conditions that can be managed at home efficiently. Minor infections, wound checks, IV hydration after illness, prescription renewals, and follow-up lab draws all occur without the patient leaving the building. The physician arrives, assesses, prescribes, and orders further work if warranted, all within the residence.
Hotel guests on extended stays. Guests at the St. Regis Bal Harbour and nearby properties regularly encounter medical situations that fall below the threshold for an emergency room but still require a physician: a sinus infection with fever, an acute migraine that is not responding to over-the-counter medication, a soft-tissue injury from beach or water sports, or medication for travel-related GI illness. Concierge house-call medicine handles this category directly.
Families managing older parents. Bal Harbour has a significant population of older residents who are fully mobile but prefer not to manage the logistics of driving and parking for routine physician visits. A TrufaMED physician can assess, prescribe, and order labs without the patient leaving the unit, and can coordinate findings with adult children or out-of-state family members who manage the patient’s care remotely.
What a House Call to Bal Harbour Looks Like
When a TrufaMED physician makes a house call to Bal Harbour, the appointment follows a defined sequence that keeps the patient informed at each step.
The patient or a family member calls (305) 537-6396 or contacts the concierge line directly. Standard clinic hours are Monday through Friday 9 AM to 9 PM, Saturday 11 AM to 11 PM, and Sunday 12 PM to 8 PM. Concierge members receive direct physician contact beyond standard hours for guidance on acute issues that arise overnight or early morning.
The physician arrives at the Bal Harbour address with a mobile clinical kit. That kit includes a calibrated blood pressure monitor, pulse oximeter, digital thermometer, otoscope, ophthalmoscope, portable glucometer, and point-of-care rapid test cassettes for influenza A and B, strep A, and COVID-19. Results from those rapid tests are available within 15 minutes at the bedside. For patients who require intravenous fluids or IV medications, the physician can administer those at the residence using pharmaceutical-grade solutions and supplies from the clinic’s IV pharmacy inventory.
After the visit, a written clinical summary goes to the patient’s primary specialist or out-of-state physician by secure message within 24 hours. If a prescription is warranted, it is sent electronically to the patient’s preferred pharmacy before the physician leaves. The Bal Harbour area is served by multiple delivery pharmacies, and the physician team can confirm which options are available for same-day delivery when time-sensitive medications are needed.
When a finding during the house call warrants imaging or advanced laboratory work, the patient receives a same-day appointment at the Surfside clinic. The 2-minute distance from the Bal Harbour Shops to 9445 Harding Ave means an X-ray, ultrasound, or comprehensive lab draw with same-day results is rarely a significant burden. The clinic visit is booked before the physician leaves the house call, so the patient knows the plan before the physician walks out the door.
The Clinic Behind the House Calls
TrufaMED is Florida’s only Joint Commission-accredited urgent care. That accreditation reflects an independent clinical review of physician credentialing, nursing protocols, equipment maintenance standards, medication management, and patient safety practices, the same framework applied to hospital outpatient departments. A detailed accreditation history is available on the TrufaMED about page.
The clinical leadership team includes Dr. Uri Gedalia, CMO, a Board-Certified General Surgeon with specific training in complex wound care, procedural medicine, and surgical follow-up, and Dr. Shane D. Naidoo, Medical Director, a Board-Certified Emergency Medicine physician whose background covers high-acuity assessment and acute stabilization. Both physicians hold active clinical roles and participate directly in concierge patient care. Credentials and training backgrounds are listed in full on the TrufaMED staff page.
On-site capabilities at the Surfside clinic include digital X-ray, bedside ultrasound for soft tissue and abdominal assessment, complete metabolic panels and CBC with same-day results, urinalysis, 12-lead ECG, and a full IV therapy suite for hydration, vitamin formulations, and medication infusions. When a house call surfaces a clinical finding that requires imaging or multi-panel laboratory testing, the clinic visit is coordinated before the physician leaves the patient’s residence.
Concierge Medicine Pricing in Bal Harbour
TrufaMED structures concierge medicine in membership tiers, with pricing and current availability discussed through a direct consultation call with the physician team at (305) 537-6396. The concierge services page outlines what each tier covers and how enrollment works for new patients and seasonal residents.
Standard concierge membership includes direct physician access by phone and text during and outside clinic hours, priority same-day or next-day scheduling, house call visits within the service area that covers all of Bal Harbour and the surrounding barrier island communities, physician-to-physician coordination with out-of-state and subspecialist providers, and active review of all hospital discharge records and specialist notes that the patient forwards.
Concierge membership does not replace insurance coverage for hospitalizations, specialist fees at outside facilities, or prescription drug costs. TrufaMED accepts most major insurance plans for clinic-based services including lab, imaging, IV therapy, and physician office visits. The full carrier list is on the TrufaMED insurance page. For Oscar Health members, non-urgent visits are not covered under that plan.
Patients comparing membership costs against the cumulative time, transportation, and co-pay costs of managing care through standard channels often find the difference narrower than the sticker price suggests, particularly for seasonal residents who would otherwise re-establish with a new physician every year, or for patients who see multiple subspecialists and need someone to hold the full clinical picture together.
How Bal Harbour Concierge Differs from Standard Urgent Care
Standard urgent care is a high-throughput model. Patients are seen in order of arrival or clinical acuity, by whichever provider is next available, with visit notes entering the electronic record and no longitudinal relationship between visits. Each encounter starts from scratch unless the patient brings records.
Concierge medicine is a low-volume, high-continuity model. The physician carries a defined panel of patients, knows each one across time, and manages care longitudinally rather than episodically. For Bal Harbour patients with subspecialists in New York, Boston, or Chicago, the TrufaMED concierge physician also provides a local coordination function: receiving records from those providers, contextualizing them against a current visit finding, and sending a coherent Miami-side clinical summary back to the patient’s broader care team.
The two models are available in parallel. TrufaMED’s urgent care remains available for walk-in and same-day visits at the Surfside clinic regardless of concierge membership status. Concierge members receive priority scheduling, house-call access, and direct physician contact that walk-in patients do not. Patients who want occasional urgent care access without a membership can book standard appointments through the same phone line.
Frequently Asked Questions
Does TrufaMED’s concierge program cover all of Bal Harbour, including the towers at the northern end of Collins?
Yes. House calls extend to all of Bal Harbour, including Bal Harbour Towers and residential buildings at the northern end of Collins Avenue. Surfside, Bay Harbor Islands, and Sunny Isles Beach are also within the service radius. Call (305) 537-6396 to confirm availability for a specific address before booking.
Can a TrufaMED physician order labs and imaging during a house call?
Rapid point-of-care tests (influenza A and B, strep A, COVID-19, blood glucose) are performed at the residence with results in 15 minutes. Comprehensive lab panels are ordered during the house call and drawn on-site at the Surfside clinic, a 2-minute drive from the Bal Harbour Shops. Imaging, including X-ray and ultrasound, requires a clinic visit, which is scheduled before the physician leaves the house call.
Is the concierge membership fee covered by insurance?
The membership fee itself is a direct-pay arrangement between the patient and the practice, outside of insurance billing. Clinic-based services, including lab work, imaging, IV therapy, and physician office visits, are billed to insurance where applicable. TrufaMED accepts most major plans. The current accepted carrier list is on the insurance page. Oscar Health covers urgent visits but not non-urgent visits at TrufaMED.
What happens if a medical issue arises after clinic hours?
Concierge members have a direct physician contact line for after-hours guidance. For situations that require in-person assessment after standard hours, the physician team advises on the appropriate course of action. TrufaMED’s Saturday hours extend until 11 PM and Sunday hours until 8 PM, which covers the majority of evening medical situations that residents and hotel guests encounter in Bal Harbour.
Can TrufaMED coordinate directly with my cardiologist or neurologist in New York?
Yes. Physician-to-physician coordination is a defined function of the concierge program. The TrufaMED physician team receives records from out-of-state specialists, reviews them in the context of a current visit, and sends a clinical summary back to your New York or Boston team after each contact. This is particularly useful for seasonal residents who manage chronic conditions with subspecialists in one city and need local physician coverage in another without repeating the same clinical history at each new encounter.
How quickly can a physician reach a Bal Harbour address after a call?
Typical house call response time in Bal Harbour is 45 to 90 minutes from the initial call, depending on the time of day and current scheduling. The clinic at 9445 Harding Ave in Surfside is 2 minutes by car from the Bal Harbour Shops, making a same-day clinic visit a practical complement when the house call surfaces a finding that warrants imaging or full lab panels. Call (305) 537-6396 to discuss current availability before committing to a time.
TrufaMED’s concierge medicine program is available to Bal Harbour residents, seasonal owners, and extended-stay guests who want direct physician access without the logistics of standard practice scheduling. To discuss membership options or arrange a house call, call (305) 537-6396 or visit the clinic at 9445 Harding Ave, Surfside, FL 33154. Hours: Monday through Friday 9 AM to 9 PM, Saturday 11 AM to 11 PM, Sunday 12 PM to 8 PM.