Skip the waiting room. Connect by secure video with a board-certified TrufaMED physician for prescription refills, results review, and minor concerns. The same clinician oversight as our in-person care, on your phone, laptop, or tablet.
Joint Commission AccreditedTrufaMED telehealth connects you by video with a board-certified physician for prescription refills, lab results review, minor acute concerns, and chronic-condition check-ins. A flat $125 fee, HIPAA-secure, self-pay, and HSA/FSA eligible. Available to any patient located in Florida. Book online or call (305) 537-6396.
Telehealth is ideal for follow-up, medication management, and concerns that do not need a physical exam, imaging, or procedure. Our physicians will tell you honestly if an in-person visit is the better call.
Routine, non-controlled medications: blood pressure, cholesterol, allergy, thyroid, asthma inhalers, birth control, and chronic-condition maintenance.
Review lab work, imaging findings, or genetic-screening results with a physician. Ask questions, plan next steps, and request referrals.
Sinus symptoms, mild upper-respiratory infections, pink eye, minor rashes, uncomplicated urinary symptoms, seasonal allergies, and cold sores.
Second-opinion review, referral letters, pre-procedure clearance, and coordinating in-person labs or imaging before your next step.
Most visits finish in ten to thirty minutes.
Choose a time through JaneApp. Same-day slots are usually available during clinic hours.
A brief history, reason for visit, medication list, and pharmacy of record. Two to three minutes on mobile.
Secure, HIPAA-compliant video with a board-certified physician. Ten to thirty minutes is typical.
A prescription sent to your pharmacy when appropriate, plus a written visit summary and any referral or in-person follow-up.
Telehealth is a self-pay service, not billed to commercial insurance. It is HSA and FSA eligible with a physician letter when medically indicated.
We will not stretch a video visit past what good medicine allows. If either of these fits your situation, please get seen in person or call 911.
Do not book telehealth for a suspected heart attack, stroke symptoms (face droop, arm weakness, speech difficulty), severe trauma, difficulty breathing, uncontrolled bleeding, loss of consciousness, severe chest pain, or a suspected overdose. These are emergencies.
Telehealth cannot perform a physical exam, give injections, draw blood, take X-rays or ultrasound, treat wounds, or work up a high fever or severe pain. If the physician decides an in-person visit is required, they will help coordinate a same-day walk-in at our Surfside clinic.
Most virtual-care platforms route patients to non-physician providers or algorithmic triage. Every TrufaMED telehealth visit is conducted by a board-certified MD, the same physicians you would see in our Surfside clinic.
Every visit is staffed by Dr. Gedalia or Dr. Naidoo, not mid-levels and not contracted call-center physicians.
Slots open daily during clinic hours. Book online and connect within hours, not days.
The same clinical standards behind Florida’s only accredited urgent care apply to every telehealth encounter.
One price, disclosed before booking. Self-pay, HSA/FSA eligible, with no hidden facility fees.
There is no script, no protocol tree, and no “one of our providers” ambiguity. You get the same physician oversight, delivered digitally.
Dr. Gedalia sees telehealth patients for results review, post-operative follow-up, medication management, and second-opinion consults, applying the same clinical standards he uses in the exam room.
Dr. Naidoo leads telehealth for acute concerns such as minor respiratory infections, pink eye, UTI work-ups, and prescription refills, with a clear threshold for when in-person care is required.
Our physicians are Florida-licensed and see patients located anywhere in the state. Below are the communities our telehealth patients most often come from.
South Beach, Mid-Beach, and North Beach residents book telehealth for refills, post-procedure check-ins, and minor illness when commuting to Surfside is inconvenient.
Minutes from our clinic by car, but telehealth is the preferred option for routine refills, results review, and follow-ups that do not need an exam.
High-rise residents and professionals use telehealth for medication management, lab results review, and minor acute concerns, with in-clinic follow-up when needed.
Surfside-area patients who want physician access outside a walk-in visit can connect from home, with seamless continuity to the clinic.
Urban Miami patients use virtual care for time-sensitive, non-emergent concerns during the workday, with a board-certified MD rather than a triage tool.
Tourists, snowbirds, and business travelers physically located in Florida can use TrufaMED telehealth. A sinus infection or refill does not have to interrupt your trip.
All telehealth patients must be physically located in Florida at the time of the visit. Our physicians hold active Florida licensure.
The questions patients ask most before booking a virtual visit.
No. Florida and federal rules restrict the prescribing of controlled substances (Schedule II to V, including opioids, ADHD stimulants, and benzodiazepines) by telehealth without an in-person evaluation. If you need a controlled-substance medication, we will ask you to come into the clinic.
TrufaMED telehealth is a self-pay service; we do not bill commercial insurance for virtual visits. The flat fee is $125, disclosed before you book. Your visit may be reimbursable through your HSA or FSA, and we provide an itemized receipt and, when medically indicated, a physician letter of medical necessity.
Our physicians hold active Florida licensure and can see any patient physically located in Florida at the time of the visit. If you live out of state but will be in Florida, telehealth is available while you are here. For patients located in other states at the time of the visit, we will tell you honestly whether our physicians hold the required licensure.
The physician will order labs or imaging at the end of your visit. You can complete the draw at our Surfside clinic or a partner lab, and we will review the results with you in a follow-up telehealth call. If your concern needs an exam, X-ray, or procedure, the physician will help you book a same-day walk-in.
Most visits finish in 10 to 20 minutes. Complex results review or new-patient consults may run 25 to 30 minutes. Your slot reserves up to 30 minutes, so there is no rush.
No. The platform runs on JaneApp, a HIPAA-compliant system with end-to-end encrypted video. A secure link arrives by email before your appointment and opens in any modern browser, Chrome, Safari, Edge, or Firefox. A phone, tablet, or laptop with a camera and microphone is all you need.
JaneApp is a HIPAA-compliant platform and all traffic is end-to-end encrypted. Sessions are not recorded. Charting, messaging, and payment are handled inside the same secured portal used for your in-person care, so there is genuine continuity between your virtual and in-clinic visits.
If the physician determines your issue requires an in-person exam, imaging, or emergency care, they will tell you during the visit, help you book a same-day walk-in at our Surfside clinic, or direct you to the appropriate emergency resource. There is no separate telehealth charge for that referral decision.
Yes. TrufaMED telehealth is available to any patient physically located in Florida at the time of the visit. Miami Beach, Bal Harbour, Bay Harbor Islands, Sunny Isles Beach, Aventura, and Brickell residents use it regularly for prescription refills and minor acute concerns. If your issue requires in-person care, our Surfside clinic is 10 to 20 minutes from most of these neighborhoods.
Monday–Friday 9 AM – 9 PM
Saturday 11 AM – 11 PM
Sunday 12 PM – 8 PM
After-hours access is available to concierge members.
Phone (305) 537-6396
WhatsApp +1 (305) 842-9801
Email [email protected]
Our front desk can confirm whether your concern is right for telehealth before you pay.
Same-day slots are typical during clinic hours. Book online or call our Surfside front desk.
Controlled substances (Schedule II to V) are not prescribed by telehealth without an in-person evaluation, per Florida and federal law. For a life-threatening emergency, call 911 or go to the nearest emergency department.
Notes from your physicians, every other week.
Seasonal health for South Florida, what we are seeing at the clinic, and the occasional thing worth knowing. No spam, and you can leave anytime.
Book urgent care, IV therapy, HBOT and telehealth, track your wellness, and reach your care team, all from the app.
