Hotel Doctor Miami | 24/7 Physician House Calls | TrufaMED Skip to Content
Florida’s only Joint Commission-accredited urgent care · one of just 8 nationwide Florida’s only Joint Commission-accredited urgent care · one of just 8 nationwide Florida’s only Joint Commission-accredited urgent care · one of just 8 nationwide Florida’s only Joint Commission-accredited urgent care · one of just 8 nationwide
Services
Open now · Walk-ins welcome 9445 Harding Ave · Surfside, FL 33154 Mon–Fri 9AM–9PM · Sat 11AM–11PM · Sun 12PM–8PM
A TrufaMED physician on an after-hours hotel and house call in Miami
Hotel Doctor · 24/7 In-Suite Care

A Hotel Doctor
in Miami

A board-certified emergency physician comes to your hotel suite, vacation residence, or yacht, with in-room exam, ultrasound, IV therapy, rapid testing, and prescriptions. No urgent care queue, no ER wait, no leaving your room.

★★★★★ 5.0 · 406 Google reviews

No membership required. Visit fee from $600 with 24 hours’ notice. Concierge teams welcome to call on a guest’s behalf.

Joint Commission Gold SealJoint Commission Accredited
The only one in Florida
Quick answer

Can a doctor come to my Miami hotel room?

Yes. TrufaMED dispatches a board-certified emergency physician to your hotel suite, vacation rental, residence, or yacht across Miami’s luxury-hotel corridor, 24 hours a day, seven days a week. You do not need to be a concierge member. The physician arrives discreetly with a full mobile kit, conducts a complete evaluation, runs whatever diagnostics are needed on the spot, and treats most conditions during the same visit. For anything that needs hospital-level care, the physician coordinates transport and stays on the case.

What you get

A full medical visit, in your room

You receive the same standard of evaluation and intervention you would get in a board-certified emergency department or urgent care clinic, without leaving your suite or sitting in a waiting area.

A board-certified ER physician

Every visit is performed by a board-certified emergency medicine physician at every visit. ER training means the physician can evaluate complex acute conditions and intervene immediately.

Around the clock, every day

Physicians are available 24/7, including nights, weekends, and holidays. Most calls within Miami Beach are reached within 1 to 4 hours of the request, depending on time of day and location.

IV therapy on-site

Hydration, anti-nausea, non-opioid pain control, IV antibiotics, and the full TrufaMED IV menu, delivered in-room. No separate mobile IV team to schedule or wait for.

Diagnostic ultrasound

Point-of-care ultrasound at the bedside for abdominal pain, suspected fractures or sprains, soft-tissue injuries, and vascular concerns, so decisions are made in the room.

Rapid lab testing

Flu, strep, RSV, COVID-19, and urinalysis with results in minutes. Blood draws for chemistry and infectious-disease workups are collected at the visit and sent to the lab the same day.

First dose administered

For antibiotics, anti-nausea, or pain medication, the physician can administer the first dose during the visit, so relief begins before a pharmacy fills the rest of the prescription.

Transparent pricing

Physician visit fee, set by lead time

Pricing is structured by how quickly you need the physician to arrive, separate from any concierge membership. The fee covers the physician’s time, evaluation, decision-making, and prescriptions. Diagnostics and treatments performed during the visit are itemized separately.

Scheduled
$600Booked 24+ hours ahead

A planned in-suite visit at a confirmed time window. The best rate for guests planning ahead.

Same-day
$800Same day, 4 to 12 hours

The physician arrives later the same day, typically within 4 to 12 hours of the request.

Rapid response
$1,000Within 4 hours

Reserved for urgent same-day needs. The physician arrives within 4 hours of the request.

Add-ons are billed separately. You receive an itemized invoice at the end of the visit with the visit fee plus any add-ons. Payment is by card on file, charged to your room with the hotel’s agreement, or paid directly to TrufaMED. Most insurance does not cover in-suite physician visits; itemized receipts are provided for out-of-network and international reimbursement.

What it covers

Always included, plus add-ons billed per visit

There are no hidden charges for the visit itself. Diagnostics and treatments performed during the visit are billed at transparent rates and itemized at the end.

Always included

  • Full physician evaluation and medical history
  • Treatment plan and any prescriptions written
  • Discreet arrival, with plainclothes on request
  • Multilingual care across 8 languages spoken on the clinical team
  • Itemized invoice and receipts for international insurance claims
  • Physician follow-up by phone, text, or WhatsApp for 48 hours after the visit

Add-on services

  • Point-of-care ultrasound: abdominal, musculoskeletal, soft tissue, vascular
  • Rapid testing: flu, strep, RSV, COVID-19, mononucleosis, urinalysis
  • Blood draw and lab work: metabolic panel, CBC, infectious-disease panels
  • IV therapy: hydration, anti-nausea, pain control, IV antibiotics, wellness drips
  • Wound care: cleaning, suturing, splinting, dressing
  • Medication first dose administered at the visit for immediate relief
Common reasons guests call

What we treat in your room

Most acute situations that would otherwise mean an urgent care or ER trip can be handled in the suite. For chest pain, stroke symptoms, severe breathing difficulty, or major trauma, call 911.

Severe cold, flu, COVID, RSV

Rapid testing on-site, IV hydration, anti-nausea, fever control, and an antiviral or antibiotic if indicated, with the first dose administered at the visit.

Stomach flu and food poisoning

IV hydration, IV anti-nausea, and IV pain control. Most guests feel meaningfully better before the physician leaves the room.

Migraine and severe headache

IV magnesium, a non-opioid anti-inflammatory, and IV anti-nausea. Most migraines ease within 30 to 45 minutes of the infusion starting.

Sinus, ear, and throat infections

Otoscopic exam, rapid strep test if indicated, and an antibiotic prescription with the first dose given on the spot.

Dehydration and hangover recovery

IV hydration with electrolyte support and anti-nausea, a common request after long beach days, athletic events, or a late night out.

Sprains, cuts, and minor wounds

Point-of-care ultrasound for soft-tissue and bone evaluation, splinting, wound cleaning, suturing, and pain control, with a clinic referral if imaging is needed.

Confidential sexual health and UTI care

Discreet evaluation, urinalysis on-site, and an antibiotic with the first dose administered. Handled confidentially in your room.

Pediatric acute care

Both adult and pediatric patients are welcome. The physician adjusts evaluation and treatment for age, with rapid testing and age-appropriate medication.

When to call 911 instead

An in-suite visit is not for emergencies

For a true emergency, 911 EMS will always reach you faster than a private physician, and an ambulance and emergency department offer interventions that cannot be delivered in a hotel room. If a situation is at all unclear, call 911 first.

Always call 911 for chest pain, pressure, or tightness, a sudden severe headache with vision changes or weakness, sudden confusion, slurred speech, or facial droop, difficulty breathing not relieved by a rescue inhaler, severe uncontrolled bleeding, a severe allergic reaction with throat swelling, loss of consciousness, or major trauma such as a fall from height or a vehicle accident.

Once a guest is stable, TrufaMED’s physicians can take over for non-emergency follow-up, often sparing a hospital stay or repeated ER visits during the trip. For ongoing needs during a longer stay, our concierge membership gives residents 24/7 physician access.

For concierge teams

A trusted vendor for hotel concierges

Concierge teams across Miami Beach, Bal Harbour, Sunny Isles, and Surfside call TrufaMED when a guest needs medical attention without the disruption of an urgent care or hospital trip. The service is built to integrate cleanly with hotel operations.

One point of contact

Reach a single dispatch line at (305) 842-9801 by call or WhatsApp. We confirm the visit window directly with the guest, so your desk is not left coordinating.

Discreet arrival

Physicians arrive in plainclothes on request, with no visible scrubs in lobbies, elevators, or hallways. Care that is invisible to other guests.

Multilingual care

The clinical team speaks eight languages, supporting international guests through the full length of their stay.

Direct billing or room charge

Card on file at TrufaMED, charged to the guest’s room with the hotel’s agreement, or paid directly. Itemized receipts are provided for guest reimbursement.

Coverage across the corridor

Physicians dispatched throughout Miami Beach, Bal Harbour, Sunny Isles, Surfside, Aventura, Bay Harbor Islands, Brickell, and the surrounding luxury-hotel corridor.

Ongoing follow-up

Physician follow-up by phone, text, or WhatsApp for 48 hours after the visit, giving guests continuity of care for the rest of their stay.

Where we visit

Coverage across Miami’s hotel corridor

In-suite visits reach hotel guests, vacation residents, and yacht guests across the standard service area. Extended areas are available with adjusted lead time and a travel surcharge; call (305) 842-9801 to confirm.

Miami BeachSouth BeachMid-BeachBal HarbourSurfsideSunny Isles BeachBay Harbor IslandsIndian CreekAventuraBrickellDowntown MiamiCoral GablesCoconut GroveKey Biscayne
Your physicians

Board-certified physicians on every visit

Every in-suite visit is performed by a board-certified emergency medicine physician. The two physicians who lead our practice set every house-call protocol and personally take dispatch rotations.

Chief Medical Officer
Dr. Uri Gedalia, MD, FACS
Board-Certified General Surgeon · Fellow, American College of Surgeons

Dr. Gedalia leads the TrufaMED clinical team and develops protocols across urgent care, IV therapy, hyperbaric oxygen, and concierge medicine. His surgical background means many conditions that would mean a referral elsewhere are handled in the room.

Medical Director
Dr. Shane D. Naidoo, MD
Board-Certified Emergency Medicine · NPI 1457812273

Dr. Naidoo brings extensive adult and pediatric emergency, trauma, and critical-care experience, and oversees quality and safety, including infection control and the documentation standards that travel with every visit.

Meet the clinical team

Hotel doctor visits in Miami, answered

What guests and concierge teams ask most before requesting an in-suite physician visit.

How fast can a doctor reach my hotel room?

Most rapid-response calls are confirmed within about 30 minutes, with the physician arriving in roughly 1 to 4 hours depending on the time of day and your location along the hotel corridor. Same-day requests typically result in arrival within 4 to 12 hours. Visits booked 24 or more hours in advance are confirmed for a specific time window. Call or message our dispatch line at (305) 842-9801.

Do I need to be a concierge member to book an in-suite visit?

No. The hotel doctor service is available to any guest on an on-demand basis, with no membership required. The visit fee is set by lead time: $600 booked 24 or more hours ahead, $800 same-day, and $1,000 for rapid response within 4 hours. Diagnostics, labs, IV therapy, and medications performed during the visit are billed separately on an itemized invoice. TrufaMED concierge medicine membership is a separate program for residents.

What does the physician bring to the visit?

Each physician arrives with a full mobile medical kit: otoscope, ophthalmoscope, stethoscope, blood-pressure cuff, and pulse oximeter, a point-of-care ultrasound device, rapid testing for flu, strep, RSV, COVID-19, and urinalysis, blood-draw supplies, IV therapy supplies, and commonly prescribed medications for first-dose administration. Anything that needs a reference lab is collected at the visit and sent the same day.

What can a hotel doctor treat in the room?

Most acute, non-life-threatening situations that would otherwise mean an urgent care or ER trip: severe cold, flu, COVID, and RSV, stomach flu and food poisoning, migraine, sinus and ear infections, urinary and sexual health concerns, sprains and minor fractures, cuts and lacerations, dehydration and heat illness, allergic reactions, hangover recovery, and pediatric acute illness. For chest pain, stroke symptoms, severe breathing difficulty, or major trauma, call 911.

Can the physician administer IV therapy in my suite?

Yes. The full TrufaMED IV menu is available in-room, including hydration, anti-nausea, non-opioid pain control, IV antibiotics, and vitamin and wellness drips. There is no separate mobile IV team to wait on, since the physician brings the supplies and runs the infusion during the visit. You can also browse the in-room options on our mobile IV therapy page.

Is the visit discreet, and do you work with the hotel concierge?

Yes to both. Physicians arrive in plainclothes on request, with no visible scrubs in lobbies, elevators, or hallways. Hotel concierge teams across Miami Beach, Bal Harbour, Sunny Isles, and Surfside reach a single dispatch line and we confirm the visit window directly with the guest. Billing can run through a card on file, charged to the guest’s room with the hotel’s agreement, or paid directly.

Can the doctor write and start prescriptions?

Yes. TrufaMED physicians have full prescribing authority. The first dose of any prescribed medication can be administered during the visit so relief begins immediately, and the prescription is sent electronically to the pharmacy of your choice for the remaining doses. There is no separate fee for the first-dose administration. Controlled substances are handled in compliance with Florida law.

Can more than one guest be seen on a single visit?

Yes. The visit fee covers the physician’s presence in the room. If a couple, family, or group has several members who need evaluation during the same visit, only one visit fee applies. Each additional patient’s diagnostics, lab tests, and medications are itemized separately as add-ons.

How is the visit billed, and can international guests claim reimbursement?

Billing is direct to TrufaMED by card on file, or charged to your hotel room with the hotel’s agreement. The visit fee is billed at the start; add-on services are itemized at the end. International guests receive itemized receipts in English, with a second language on request, for submission to their home insurance. Most domestic insurance does not cover in-suite physician visits.

Which hotels and neighborhoods do you cover?

The standard service area covers Miami Beach, Bal Harbour, Sunny Isles Beach, Surfside, Aventura, Bay Harbor Islands, Brickell, downtown Miami, and the surrounding luxury-hotel corridor, delivered to hotel suites, vacation residences, and yachts. Extended areas such as Coral Gables, Coconut Grove, Key Biscayne, and Palm Beach are available with adjusted lead time and a travel surcharge. Call (305) 842-9801 to confirm.

From our patients

What patients say

★★★★★ 5.0 · 406 Google reviews
★★★★★

Best clinic ever

JJerome SaintGoogle review
★★★★★

Excellent. Attentive clean

LLisa leffellGoogle review
★★★★★

The staff is very nice and courteous

Ttzipora sternGoogle review
★★★★★

Very nice receptionist

AAaron ZagelbaumGoogle review
★★★★★

Best place I’ve been to by far great service

JJacobGoogle review
★★★★★

The staff are amazing, from front desk, registration, nurse , the Dr. A mean the facility very clean, conftuble, I'll give them 150% plus on everything and all. Thank you so very much

IIsabel IglesiasGoogle review
Read all reviews on Google
Evidence and standards

Care grounded in recognized authorities

Hotel visits follow the same standards we practice in clinic.

Find the right care

Our clinic in Surfside

Clinic address

TrufaMED Urgent Care

9445 Harding Ave

Surfside, FL 33154

In-suite visits are dispatched from here across Miami’s hotel corridor.

Hours

Monday–Friday   9 AM – 9 PM

Saturday   11 AM – 11 PM

Sunday   12 PM – 8 PM

Hotel doctor visits available 24 hours a day, 7 days a week.

Dispatch a visit

Call or text   (305) 842-9801

WhatsApp   +1 (305) 842-9801

Clinic   (305) 537-6396

For a life-threatening emergency, call 911. In-suite visits treat non-life-threatening conditions.

Available 24/7

Skip the wait, stay in your room

A board-certified emergency physician arrives at your hotel suite or vacation residence with full diagnostic and treatment capability. From $600 with 24 hours’ notice. Concierge teams welcome to call on a guest’s behalf.

TrufaMED in-suite physician visits are designed for non-life-threatening acute medical needs. For a life-threatening emergency, such as chest pain, stroke symptoms, severe difficulty breathing, or major trauma, call 911 immediately. The service operates under TrufaMED Urgent Care, Florida’s only Joint Commission-accredited urgent care, at 9445 Harding Ave, Surfside, FL.

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